Reviews
Hear From Our Satisfied Customers
Welcome to our reviews page. Here, we give voice to the experiences of our customers. Our commitment to exceptional service, quality craftsmanship, and customer satisfaction has consistently earned us positive feedback across the board. Through this page, we aim to provide you with a transparent view of what to expect when choosing us for your roofing and gutter needs.
So happy with the work they did on my roof! Fast, competent and everything came out just as promised! Thank you Top Roofing Services!
Hiring Top Roofing Services was a savvy decision. I'm glad I went with them for our roof replacement. It can really be a stressful and scary project, but Jose Diaz and Ever Diaz made our project very easy and transparent. They where very professional from start to finish, answering all of my questions and clearing any doubts I had. They communicated every step of the way and also worked to accommodate all of our needs. Jose Diaz made sure our project was completed on the timeline they had given us which was really important for us. The end result was what me and family had hoped for. Thank you Jose and Ever.
Positive
Responsiveness, Punctuality, Quality, Professionalism, Value
Services
Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation, Roof damage repair
The team at Top Roofing Services was amazing. They went above and beyond to communicate clearly and accurately to each step of the process. The material required by my HOA was hard to find however they were able to get it before the rains hit. Highly recommend. Great quality workmanship.
Positive
Responsiveness, Punctuality, Quality, Professionalism, Value
Services
Gutter installation, Roof inspection, Attic venting, Skylight installation, Roof installation
After 30 some years, my house needed a new roof. I reached out to Top Roofing Services and they were great since the beginning. Ever, the owner, came over and took a look at my roof. To my surprise he was able to print and hand me the estimate for my reroof right there and then. Once I signed the proposal, Amy the office manager called me with the next steps to follow. She explained everything perfectly and clarified a few doubts I had. One thing these guys had is that they overcomunicated with me (which is a great thing!). The project took a total of 5 days. Started Monday and was finished by Friday. The crew cleaned up every day they were there and were very polite. No hassle, no inconveniences! My house was ready to go for my family gathering on Saturday! They truly made this process so simple and smooth. Not only do I highly recommend them for their incredible work but for their effective and prompt communication. Thank you so much Ever and your team at Top Roofing Services! I will definitely be recommending you guys to my friends needing a roof. If you are reading this probably means you need one too so call them you won't be disappointed I promise you!!!
Positive
Responsiveness, Punctuality, Quality, Professionalism
Services
Roof repair, Roof installation
Five star service and workmanship starting from making an appointment with owner/estimator Ever, coming to my house to look over the condition of the roof, providing suggestions on types of materials that can be used, and answering any questions or concerns I had on the roof replacement and rotted/deteriorated wooden eaves and fascia boards. Ever's price estimate was within the middle of the road bids but what stood out about his bid was: (1) No repeated hard sales pitch (2) Possible estimate of rotted wood replacements was within acceptable pricing and (3) His employees have worked for him for several years and are not picked up when needed from a day job workers-for-hire site. Office Manager Amy kept me updated on when the work could be scheduled and necessary paperwork that needed to be signed. As it came closer to the day the roofing work was to begin, Foreman Nestor called me to explain what to expect from day one. The roofers started right on time, tearing off the old roof on day one and replacing all rotted wood pieces. They even put a plastic sheet cover over my laundary room/garage so no debris fell on my washing machine/dryer and shelves. City permits and inspection schedules were perfectly synced with the roof work replacement so there was no lag time which I appreciated. Every day the roofers showed up on time, Foreman Nestor or his co-worker Efron were always at the worksite to answer any questions or concerns I had. At the end of each day, the roofers cleaned up all the roofing debris/nails from the ground. No flat tires on any of my vehicles. The new roof was completed by the 3rd day. Near the end of the work day, the roofers accidentally "crimped" my fiber optic cable while reattaching the cable disabling my wifi. The AT&T technician came out the next morning and discovered that once the fiber optic (which is made of glass fibers) is crimped, it breaks the glass fibers. I emailed the bill provided by the AT&T technician and Top Roofing Services paid my repair bill that day. Wow! I'm not subtracting any stars for that kind of service! The City Building Inspector came by the morning of the 4th day and signed off on the new roof. Roofer Efron came by to collect their ladder and I gave him the final inspection sheet from the Building Inspector. End of project. Amy mailed me the roofing warranty and copy of the final roofing inspection. After the rains we had last week, the new roof had no visible leaks. Job well done. I would hire Top Roofing Services again if I ever have any future problems with my roof.
Craftsmanship and Professionalism
Many of our customers have expressed appreciation for our team’s professionalism and the high standard of our work. Our skilled professionals are dedicated to delivering the best results possible, ensuring that every project is completed with care and precision. This level of craftsmanship is something we strive to maintain in every job, big or small.
Reliability and Timeliness
Timeliness and reliability are cornerstone qualities of our service, as highlighted by our clients. We understand the importance of completing projects within the agreed-upon timeframe and go above and beyond to ensure deadlines are met. Our team works efficiently to deliver top-quality work while minimizing any inconvenience to our customers.
Customer Service and Communication
Our commitment to exceptional customer service is frequently cited in feedback from our clients. We believe in open, honest communication from the outset and throughout the duration of each project. Our aim is to make the entire process as smooth and transparent as possible, ensuring our clients are well-informed and comfortable every step of the way.
Overall Satisfaction
The overall satisfaction of our customers is our greatest endorsement. Many have shared stories of how our services have improved the functionality and aesthetics of their homes or commercial properties. It’s feedback like this that motivates us to continue offering high-quality, affordable roofing and gutter services.
If you’re considering us for your next roofing or gutter project, we welcome the opportunity to deliver the same level of satisfaction to you. Contact us to learn more about our services or to discuss your project requirements.